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What does Shopify do?
What does Shopify do?
Shopify is a complete ecommerce solution that allows you to set up an online store to sell your goods. It lets you organize your products, customize your storefront, accept credit card payments, track and respond to orders — all with a few clicks of the mouse.
How do I install Shopify?
How do I install Shopify?
Shopify is web based ecommerce software. This means there’s no installation required and it works with all operating systems (including Windows and MacOS). Vendor host Shopify so you don’t have to worry about installing, upgrading or maintaining any software or web servers.
Which languages are supported?
Which languages are supported?
The ecommerce storefront, checkout, email communications, etc, of a shop can be in any language. The administrative interface of a shop is in English.
I cannot upload theme to my Shopify store. What is the problems?
I cannot upload theme to my Shopify store. What is the problems?
Please make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find the file in the unzipped folder "themes": velatheme_version_package_v1.x.x.zip, then you just need to upload this file to your Shopify store.
What I have to do when I need your support?
What I have to do when I need your support?
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to velatheme@gmail.com
How do I pay for an order?
How do I pay for an order?
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I don't have an account
I don't have an account
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, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.
Where can I find tutorials and guides?
Where can I find tutorials and guides?
You can find detailed tutorials and guides for your ecommerce website at the Shopify Help Center.
How do I reset my password?
How do I reset my password?
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How do I cancel my membership?
How do I cancel my membership?
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If you return an item that was opened or shows signs of wear, we will issue a partial refund minus the original shipping charges and return shipping fees.
You can expect to receive your refund within four weeks of shipping your package back to us. In many cases you will receive a refund sooner, but we estimate four weeks based on these factors:
You will be notified via email with the details of the refund and we will issue the refund back to the form of payment used to make the purchase.
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